Home Date of Enactment: 6.3.2003 FIRST CHAPTER Consumer is obliged to notify the defect to the seller within thirty days as of delivery date of the goods. In this case, consumer is entitled to cancel the agreement including return of its amount, to demand replacing the goods with its equivalent free from defects or reduction of amount at the rate of defect or free repair. Manufacturer-producer, seller, dealer, agent, importer and creditor according to fifth paragraph of Article 10 or ninth paragraph of Article 10/B, are severally responsible for defective goods and elections of the consumer in this article. Responsibility of creditor housing finance institution is limited to period of 1 year as of delivery date and provided credit amount, according to ninth paragraph of Article 10/B. Even if credits, provided by housing finance institutions according to ninth paragraph of Article 10/B, are transferred, responsibility of creditor housing finance institution continues. The institution, which takes over the credit, is not responsible under the scope of this article. In the event that more than one person is responsible for the loss caused by defective goods, these are severally responsible. The fact that it is not known that sold goods is defective does not remove the responsibility. If those, who are held responsible for any defect with this article, have not assumed any responsibility for defect, for a longer period, responsibility for defective goods is subject to term of limitations for two years as of delivery date of goods to the consumer even if defect has emerged later. This term is five years for immovable goods for housing and holiday purpose. Claims to be made due to all kinds of losses caused by defective goods are subject to term of limitations for three years. These claims are removed after ten years period by beginning from the date when goods causing loss is placed on the market. However, if defect of sold goods has been concealed from the consumer with gross fault of seller or by fraud, it may not be benefitted from the term of limitations.
Above provisions are not applied for the goods which are sold by knowing that they are defective, other than the provisions related to the responsibility for the losses caused by the defective goods. It is obliged to put a label including the mark of “defective” which is easily readable by the consumer, onto the defective goods to be offered for sale or onto its package, by manufacturer or seller. There is not any obligation to put this label in the places where only defective goods are sold or whose one section, such as one floor or rayon, is allocated for sale of defective goods continuously, in such a manner that it can be known by the consumer. The matter about that goods is defective is indicated on the invoice, voucher or sales document given to the consumer.
Consumer is obliged to notify such defect to the provider within thirty days as of execution date of the service. In this case, consumer is entitled to cancel the agreement, to be provided with the service again or to get reduction of amount at the rate of defect. If termination of agreement by the consumer may not be deemed justified in accordance with the situation, it is contented with the reduction of amount. Consumer is also entitled to claim compensation under the conditions stated in 4th article with one of these elections. Provider is obliged to fulfill such claim preferred by the consumer. If guaranty has not been provided for a longer period, claims to be made due to the defective service are subject to term of limitations for two years as of execution of service even if defect has emerged later. Claims to be made due to all kinds of losses caused by defective service are subject to term of limitations for three years. However, if defect of provided service has been concealed from the consumer with gross fault of provider or by fraud, it may not be benefitted from the term of limitations. Above provisions are not applied for the services which are acquired by knowing that they are defective, other than the provisions related to the responsibility for the losses caused by the defective service. These provisions are also applied in all kinds of consumer transactions related to providing the service.
Also, it may not be avoided providing the service without any justified reason. If there is not any contrary practice, commercial manners or customs, seller may not qualify sale of a goods or service to conditions such as quantity, number or dimension determined by service itself or to purchasing another goods or service. This provision is also applied in the other goods sale and service providing agreements. Unjust conditions in all kinds of agreements in which one of the parties is the consumer are not binding for the consumer. If any agreement condition has been prepared in advance and the consumer could not affect its content because it takes place especially in the standard agreement, it is agreed that such agreement condition is not negotiated with the consumer. If it is concluded that the agreement is a standard agreement after its entire assessment, negotiation of definite matters or an individual provision of a condition in this agreement does not prevent application of this article for balance part of the agreement. If a seller or provider asserts that a standard condition is discussed individually, its burden of proof belongs to it. Consumer agreements, which are stipulated to be regulated in writing in articles 6/A, 6/B, 6/C, 7, 9, 9/A, 10, 10/A and 11/A, are issued with minimum twelve font sizes and bold letters and in the event that one or several of the condition(s), which should be available in the agreement, is/are not available, deficiency does not affect the validity of agreement. This deficiency is eliminated by the seller or provider immediately. Ministry determines procedures and principles about determining unjust conditions in the standard agreements and providing their removal from the text of agreement. Sale on Installments It is obliged to make agreement of sale on installments in writing. Minimum conditions, which should be available in the agreement, have been shown in the following:
Consumer is entitled to prepay total debited amount in the sales on installments. At the same time, consumer may make one or more than one installment payment(s) provided that it is not less than one installment amount. In both cases, seller is obliged to make necessary interest discount according to paid amount. If seller or provider has reserved right to claim execution of whole of balance debt in the event that one or several installment(s) is/are not paid, this right may be used only when seller or provider has fulfilled all their actions, and consumer defaults to pay at least two consecutive installments, and unpaid installment total is at least one tenth of sale value. However, seller or provider should give notice of acceleration by giving at least one week period in order to use such right. Agreement conditions may not be changed against the consumer in any manner. Time share holiday Ministry determines procedures and principles related to time share holiday agreements. Package tour Ministry determines procedures and principles related to package tour agreements.
Sales campaign is made with the consent of Ministry. Ministry determines which kinds of sales shall be subject to the consent; prepayment, installment amount, delivery period, guaranty of Producer Company, deposit to be paid and procedures and principles which should be obeyed in the sales campaign. After the consumer decides to separate from the campaign, organizer of campaign is obliged to pay whole amount paid by the consumer until that moment, provided that it does not exceed delivery date of goods or service to the consumer. Organizer of campaign is obliged to provide one copy of the agreement including information about “campaign ending date” and “goods or service delivery or execution date and manner” in addition to information stated in the second paragraph of Article 6/A, in the written agreement to be arranged in the sales campaign, to the consumer. Unless otherwise is decided in the agreement, prepayment amount may not be more than forty percent of sale value of goods or service. Delivery period of goods or execution period of service may not exceed twelve months in the sales campaign. This period is thirty months for immovable goods for housing and holiday purpose. In the event that consumer fulfills all actions related to payment, delivery of goods or execution of service is obliged to be made at the latest within one month following the end of payment. Provisions of article 6/A are also applied in the sales campaign on installments. Ministry determines required qualifications of those who will make door step sale, door step sales which are subject to and are not subject to this Law and application procedures and principles related to door step sales. In such kinds of sales, consumer is free to accept the goods within seven days as of receipt date or to reject it without showing any justification and without entering into obligation. In the sales of services, this period starts as of the signing date of the agreement. Without expiration of this period, seller or provider may not demand consumer to make payment under any name against goods or service which is the subject matter of door step sale transaction or to give any binding document. Seller is obliged to take back the goods within twenty days as of the moment when notice of withdrawal comes to him. Consumer is not responsible for changes and deformations occurred due to usual use of the goods. Provisions of Article 6/A are also applied in door step sales on installments and provisions of article 7 are also applied in the door step sales with campaign. We hereby undertake that consumer has right of withdrawal from the agreement by rejecting the goods or service within seven days as of signing date of the agreement or receipt date without assuming any legal and criminal liability and without showing any justification, and we take back the goods as of the date when notice of withdrawal is received by seller/provider. Consumer signs the agreement stating the rights which he/she has, and writes date with his/her own handwriting. Seller or provider is obliged to ensure that these information take place in the agreement and to provide one copy of the agreement concluded between parties to the consumer. Proof about delivery of an agreement arranged according to provisions of this article and goods to the consumer, belongs to seller or provider. Otherwise, consumer is not subject to seven days period in order to use right of withdrawal. Distance Contracts Before concluding the distance sales contract, information, whose details shall be determined with the communiqué to be enacted by Ministry, is obliged to be provided to the consumer. Unless consumer confirms in writing that such information is acquired, agreement may not be concluded. Confirmation transaction is made again in the electronic environment, in the agreements made in the electronic environment. Seller and provider fulfill their actions within thirty days as of the moment when order of consumer is received by him/her. This period may be extended for maximum ten days provided that it is notified in advance to the consumer in writing. Seller or provider is obliged to prove that delivery of delivered intangible goods or provided services to the consumer is made without defect in the electronic environment. Provisions about door step sales are also applied to the distance contracts, other than provisions about that it may not be demanded from consumer to make payment under any name against goods or service which is the subject matter of contract or to give any binding document during the period for right of withdrawal. Seller or provider is obliged to return any received amount, valuable paper and all kinds of binding documents for consumer due to this legal transaction, within ten days as of the date when he/she receives the notice of withdrawal and also to take back the goods within twenty days. If creditor has reserved right to claim execution of whole of balance debt in the event that one or several installment(s) is/are not paid, this right may be used only when creditor has fulfilled all its actions, and consumer defaults to pay at least two consecutive installments. However, creditor should give notice of acceleration by giving at least one week period in order to use such right. In the event that personal guaranty is given as guaranty of consumer credit, creditor may not execute the debt from the guarantor, without applying to the principal debtor. Consumer may pay debited total amount to the creditor in advance, as well as it may also pay one or more undue installment(s). In both cases, creditor is obliged to make necessary interest and commission discount according to paid amount. Ministry determines procedures and principles about at which rate necessary interest and commission discount shall be made according to paid amount. In the event that creditor provides the consumer credit with condition of purchasing a goods or service in definite brand or sales agreement to be made with a definite seller or provider, in case sold goods or service is not delivered or executed at all or in time, creditor with seller or provider is severally responsible against the consumer. It is prohibited that creditor binds the payments to a valuable paper or guarantees the credit by accepting the valuable paper. Despite this prohibition, if a valuable paper shall be received from the consumer, consumer is entitled to reclaim such valuable paper from the creditor. Furthermore, creditor is obliged to compensate the loss incurred by the consumer due to the endorsement of valuable paper.
Periodical account summaries sent to the consumer by the creditor have the force of payment plan stipulated in item (d) of second paragraph of 10th article. In the event that minimum payment amount in the periodical account summary is not paid when due, consumer may not be put under obligation under any name other than default interest in (f) item of 10th article. (****) Creditor is obliged to notify the interest increase to the consumer before thirty days. Interest rate increased by the creditor may not be applied retroactively. In the event that consumer terminates to use the credit by paying whole debt at the latest within sixty days as of the notification date, it is not affected from interest increase. In the event that goods or service is purchased through credit card, seller or provider may not claim commission or additional payment under any similar name from the consumer. Housing Finance Agreements (***) Scope of general information to be provided by housing finance institutions and standards of Before Agreement Information Form are determined by the Ministry by getting opinion of relevant associations. Agreement signed without passing one business day following providing Before Agreement Information Form to the consumer is invalid. It is obliged to make housing finance agreements in writing and to provide one copy of this agreement to the consumer. Conditions stipulated in the agreement concluded between the parties may not be changed against the consumer during the period of agreement. In the event that debtor defaults, housing finance institution is obliged to give notice through certified mail within five business days as of default date to the debtor. If housing finance institution has reserved right to claim execution of whole of balance debt in the event that repayments are not made, this right may be used only when consumer defaults to pay at least two consecutive payments. Housing finance institution should give notice of acceleration by giving at least one month period in order to use such right.
In the event that personal guaranty is given as guaranty of used financing, housing finance institution may not demand execution of the debt from the guarantor, without applying to the principal debtor and other guaranties. In the event that creditor housing finance institution provides the credit with condition of purchasing a definite housing or sales agreement to be made with a definite seller in the transactions arisen from housing finance defined in the first paragraph of Article 38/A of 2499 numbered Capital Market Law, in case housing is not delivered at all or in time, creditor with seller is severally responsible for provided credit amount against the consumer. In the event that credits provided by housing finance institutions are transferred to mortgage financing institutions, housing finance funds or mortgage-backed securities cover pools, responsibility of creditor housing finance institution continues. The institution, which takes over the credit, is not responsible under the scope of this article. In case of credits, the part of repayment amounts which exceed the principal, and in case of financial leasing transactions, the part of rental amounts which exceed the principal is accepted as interest under the scope of this article.
In the event that interest rate is determined as fixed, in case one or more payment(s) is/are made before its maturity, by stating in the agreement, early payment fee can be claimed from the consumer by the housing finance institution. Early payment fee may not exceed two percent of the amount paid early to the housing finance institution by the consumer and calculated by making necessary interest discount. In the event that rates are determined as variable, early payment fee may not be claimed from the consumer. a) Credit amount for the housing finance agreements, total rental amount for the housing finance agreements, Real person partners of cooperative housing societies are deemed as consumer in the application of this article. Periodicals Periodical institution is obliged to announce the program about delivery and execution date of goods or service which is the subject matter of campaign throughout Turkey, in the campaign advertisements and announcements and to fulfill delivery and execution of goods or service which is the subject matter of campaign, within thirty days as of expiration of the campaign. Sales price of periodical may not be increased due to the cost increase caused by goods or service undertaken to be provided as second product, during the period of campaign. Undertaking and distribution of goods or service which is the subject matter of campaign may not be made by dividing as well as integral or complementary parts of such goods or service may not be made the subject matter of a separate campaign. Transactions related to each goods or service undertaken to be provided as second product are accepted as an independent campaign in the application of this Law. Campaigns, which are not organized by the periodical institutions, but which are associated directly or indirectly with the periodical, are also subject to these provisions. If it is the periodical subscription termination demand, it enters into force after fifteen days in the daily publications as of receipt date of written notice by the seller; it enters into force after one month in the weekly publications; it enters into force after three months in the monthly publications. Seller is obliged to return balance of subscription fee within fifteen fays without any deduction. Price Label Lists indicating tariff and prices of services are also hung by arranging according to the first paragraph. In the event that there is a difference between price stated in the label, price and tariff lists and cash price, sale is made on the price in favor of consumer. Price: it is prohibited to offer for sale goods or services determined by Council of Ministers, public institutions and organization or the professional organizations in the nature of public institution, with a price over such determined price. Ministry regulates form, content, procedures and principles of the label and tariff lists with a regulation. Ministry and municipalities are charged to carry out the works about application and pursuit of provisions of this article separately. Certificate of Warranty In the event that goods under the scope of certificate of warranty break down within the period of warranty, seller is obliged to repair the goods without claiming any workmanship cost, replaceable part amount and any fee under another name. If consumer has used the repair right, in the event that failure to benefit from the goods is continuous due to frequent breakdown within period of warranty, or necessary maximum period for repair is exceeded or it is understood that its repair is not possible, he/she may use other elections in 4th Article. Seller may not reject such claim. In case the consumer does not fulfill such claim, seller, dealer, agent, manufacturer-producer and importer are severally responsible. Breakdowns, arisen of using the goods contrary to the matters in the operating manual by the consumer, are not covered by provisions of second and third paragraph. Ministry is charged to determine and to announce which industrial goods are obliged to be sold with certificate of warranty and necessary maximum periods for repair of breakdowns of these goods by getting opinion of Turkish Standards Institute. Introductory and Operating Manual Ministry is charged to determine and to announce which industrial goods are obliged to be sold with introductory and operating manual and label and minimum matters which should be available on these, by getting opinion of Turkish Standards Institute. After Sale Services Spare part stock quantity which should be kept by manufacturers or importers is determined by the Ministry. In the event that commercial activity of the importer terminates in any manner, new importer of such goods is obliged to provide maintenance and repair services during its useful life. Commercial Advertisements and Announcements Advertisements and announcements which are deceptive, misleading the consumer or abusing his/her experience and knowledge deficiencies, endangering life and property security of the consumer, encouraging violence actions and committing crime, deteriorating public health, abusing patients, old people, children and disableds and implicit advertisement may not be made. Comparative advertisements of competitive goods and services which meet the same requirements or are intended for the same purpose may be made Owner of advertisement is olibged to prove the perceptible claims in the commercial advertisement or announcement. Owners of advertisement, advertisers and channel institutions are obliged to obey provisions of this article. Board of Advertisement, whose presidency is carried out by related General Manager to be charged by the minister, is composed of twenty nine members as follows: The Board may establish specialization commissions in order to perform a duty continuously and temporarily in the cases which are deemed necessary. Public personnel, whose performance of duty in these boards shall be approved by the Board, are charged by the related public institutions. Attendance fee to be provided to members of Board and public officials from among members of the specialization commission and attendance fee to be paid to members of Board who are not the public officials are determined by the Ministry by getting appropriate opinion of Ministry of Finance. Secretarial services of the board are fulfilled by the Ministry. Duties of Board of Advertisement, foundation, working procedures and principles and in what manner secretarial services shall be fulfilled are determined by a regulation to be enacted by the Ministry. Harmful Dangerous Goods and Services Ministry is charged to determine and to announce which goods or services should bear explanatory information and warnings and form and place of such information and warnings, with related ministry and other institutions. Inspection of Goods and Service Related ministries are charged to make inspection or have inspection made according to these principles. Procedures and principles related to inspection of goods and service, are determined and announced by each related ministry. Training of Consumer Procedures and principles about arrangement of programs on the radios and televisions for training and raising the awareness of the consumer are determined and announced by the Ministry upon proposal of Consumer Council.
Consumer Council is composed of representatives of ministries of Justice, Finance, National Education, Health, Transportation, Agriculture and Rural Affairs, Industry and Commerce, Tourism and Environment, Undersecretariat of State Planning Organization, Undersecretariat of Treasury, Undersecretariat of Foreign Trade, Presidency of Turkish Patent Institute, Presidency of State Statistics Institute, Presidency of Turkish Standards Institute, Competition Authority, Radio and Television High Council, Energy Market Regulatory Authority, Telecommunications Authority, Turkish Accreditation Authority, National Productivity Center, Presidency of Religious Affairs, metropolitan municipalities, Turkish Municipalities Association as a representative of provincial municipalities, Confederations of workers’ trade unions, confederations of officers’ trade unions, Turkish Confederation of Employer’s Union, Turkish National Cooperatives Association, Turkish Council of High Education, Turkish Bar Association, Union of Chambers of Certified Public Accountants of Turkey, Union of Chambers of Turkish Engineers and Architects, Turkish Union of Pharmacists, Turkish Union of Doctors, Turkish Union of Dentists, Turkish Union of Veterinary Doctors, Turkish Tradesmen and Artisans Confederation, Turkish Union of Chambers and Exchange Commodities, Turkish Union of Banks, Turkish Union of Travel Agents, Turkish Union of Hotel Managers, Union of Turkish Agricultural Chambers, Central Union of Consumption Cooperatives, Ahi-Community Research and Culture Foundation and consumer organizations. Working procedures and principles of Consumer Council and other matters are regulated with a regulation to be enacted by the Ministry. Presidency of Arbitration Board For Consumer Problems is carried out by the greatest civilian authority or an officer to be charged, in the provinces and counties where provincial organization is not available. The consumers are represented by the consumption cooperatives in the places where consumer organization is not available. Empty memberships are filled ex officio by the municipal council in the places where Arbitration Board For Consumer Problems can not be formed. At least one reporter is charged in order to prepare the files which shall be basis for activities and decisions of the board and to submit the report about the disagreement, in Arbitration Board For Consumer Problems. In case of the disagreements with value under five hundred million lira, it is obliged to apply for Arbitration Boards For Consumer Problems. In case of these disagreements, resolutions to be made by the board bind the parties. These resolutions are fulfilled according to provisions about fulfillment of verdicts in the Enforcement and Bankruptcy Law. Parties may object against these resolutions to the consumer court within fifteen days. Objection does not cease the enforcement of resolution of Arbitration Boards For Consumer Problems. However, judge may cease the enforcement of resolution of Arbitration Boards For Consumer Problems through cautionary attachment provided that it is demanded. The resolution to be made by consumer court is final upon the objection against Arbitration Board For Consumer Problems. In case of the disagreements with value in and more than five hundred million lira, resolutions to be made by Arbitration Boards For Consumer Problems may be asserted as evidence in the consumer courts. Monetary limits about that resolutions shall be binding or evidence increase at the rate of annual average price increase occurred in the Wholesale Price Index of State Statistics Institute at the end of October in every year. This situation is announced in the Official Gazette in December every year by the Ministry. All disagreements other than matters which have been subjected to the pneal sanction in 25th Article are under the scope of duties and authorities of Arbitration Boards For Consumer Problems. Attendance fee given to Chairman and members of Arbitration Boards For Consumer Problems and reporters or procedures and principles about payment of attendance fee are determined by the Ministry by getting appropriate opinion of Ministry of Finance provided that the amount to be paid in one month does not exceed the amount to be calculated as a result of multiplying 2000 indicator number with coefficient of officer salary. Establishment of Arbitration Boards For Consumer Problems, working procedures and principles and other matters are regulated in a regulation to be enacted by the Ministry. Lawsuits to be brought by consumers, consumer organizations and Ministry at the consumer courts are exempt from all kinds of dues and expenditures. Expertise fees are covered from the allowance (**) stipulated in the budget according to 29th Article, in the lawsuits to be brought by the consumer organizations by the Ministry. In the event that lawsuit is concluded against the defendant, expert fee is collected from the defendant according to provisions of 6183 numbered Law on Collection Procedure of Assets and then recorded as revenue (**) into the budget according to the principles regulated in 29th article. Lawsuits to be brought in the consumer courts are carried out according to provisions of Civil Procedures Law, Seventh Chapter, Fourth Part. Consumer lawsuits may be also brought in the court in the place where the consumer resides. Ministry and consumer organizations may bring lawsuit in the consumer courts in order to eliminate the situation contrary to the law due to the infringement of this Law in the cases which are not the individual consumer problem and which concern the consumers generally. Consumer Court resolutions for elimination of the situation contrary to the law are announced immediately with the same method provided that its expense is collected from the defendant.
In the event that it is determined with the court decision that a series of goods offered for sale is defective, sale of the goods is ceased temporarily. Producer-manufacturer and/or importer company is warned in order to eliminate the defect of goods at the latest within three months as of notification date of the court decision. In the event that it is impossible to eliminate the defect of goods, it is recalled or caused to be recalled by producer-manufacturer and/or importer. Recalled goods are destroyed or caused to be destroyed partially or completely according to the risks which they bear. In the event that a series of goods offered for sale bears any defect which endangers the safety of consumer, provisions of 4703 numbered Law on Preparation and Application of Technical Regulation About Products are reserved. Consumers who purchase the defective goods, reserve right to bring lawsuit due to material and moral losses which they have incurred.
False Represented Goods If goods has been placed on the market, provisions of 4703 numbered Law on Preparation and Application of Technical Regulation About Products are applied. The consumers, who purchase the goods represented falsely, reserve right to bring lawsuit due to material and moral losses which they have incurred. Penal Provisions (***) Fine in the amount of 100.000.000 lira is applied for those act contrary to obligations stated in the seventh paragraph of 4th article, in 5th article, in the sixth paragraph of 6th article, in 6/A article, in the procedures and principles determined by the Ministry in accordance with 6/B, 6/C, in the fifth paragraph of 7th article, in 9th article, in 9/A article, in 10th article, in 10/A article, in 10/B article, in the second and fourth paragraphs of 11/A article, in 12th, 13th, 14th, 15th and 27th articles. Fine in the amount of 250.000.000 lira is applied for those acting contrary to obligations stated in the fourth and sixth paragraphs of 7th article and 8th article.
Fine in the amount of 1.000.000.000 lira is applied for the producer-manufacturer and importer acting contrary to 18th article; one fifth of this fine is applied for seller-provider. Fine in the amount of 2.000.000.000 lira is applied for those acting contrary to the first paragraph of 19th article. Cessation with cautionary attachment, and/or cessation until three months and/or correction and/or fine in the amount of 3.500.000.000 lira are applied for those acting contrary to 16th article. Board of Advertisement may impose these penalties jointly or separately according to the qualification of infringement. If infringement of 16th article has been made by written, oral, visual and other means broadcasting throughout the country, fine is applied as ten times. Fine at the rate of invoice value of the goods or service which is the subject matter of campaign is applied for those acting contrary to seventh and eighth paragraphs of 7th article. If organizer of campaign returns the money when he/she departs from the campaign, this fine is not applied. Fines stated in the above paragraphs are applied as twice in case action repeats within one year. Fines are increased in accordance with provisions of 765 numbered Turkish Criminal Law, additional 2nd article at the beginning of every year. If fine has been stipulated about the actions mentioned in this Law, also in the other laws, severe penalty is applied. All kinds of fines regulated in this Law are administrative. It may be objected to these fines in the authorized administrative court at the latest within seven days as of notification date. The objection does not cease fulfillment of fine imposed by the administration, and when it is not deemed necessary, it is concluded as soon as possible by making inspection on the document. Resolutions made by the administrative court upon objection are final. Fines imposed according to 25th article are collected according to provisions of Law on Collection Procedure of Assets. Term of limitations for the fine related to imposing administrative fines regulated in this Law is one year. Term of limitations starts on the date when action contrary to provisions of this Law is committed. If there are continuous or repeated infringements, period starts as of the date when the infringement terminates or is repeated lastly. The fact that it has been applied for judicial remedy against the resolution deducts term of limitations for collection. Penalties are notified to the occupational organization to which related person is connected, within seven days by the competent authority for imposing the penalty.
It is obliged to show all kinds of information and documents correctly and to provide original and approved copies to authorized and charged persons and institutions about the matters under the scope of this Law. Laboratory Tests and examinations of samples taken during the inspections performed by the Ministry may be made by laboratories of public or private institutions. Test and examination fees are covered from the allowance in 29th article (**). In the event that test and examination results are determined as contrary to related standard or technical regulation, all expenses related to this are paid by producer or importer. These expenses are collected according to provisions of 6183 numbered Law on Collection Procedure of Assets. Collected test and examination fees are recorded as revenue (**) into the budget according to the principles regulated in 29th article. Allowance
Other Provisions
Abrogated Provisions Interim Article 1- Until consumer courts shall be established, the Supreme Board of Judges and Prosecutors determines the courts which shall hear the lawsuits which should be heard in these courts. Interim Article 2- Credit card debts which come to the stage of execution proceedings without payment due to the default of debtor before publication of this Law or become the subject matter of execution proceedings, are paid in twelve equal installments by applying default interest to the principal in the default date, provided that it does not exceed fifty percent annually. All kinds of proceedings performed due to the credit card debts cease with payment of first installment according to the above provision and it is removed with all its results with payment of last installment. Provisions of this article are applied provided that consumer applies to the creditor in writing within thirty days as of publication date of the Law.Enforcement |
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